Covenant Children's Hospital
News Careers Volunteer For Health Professionals Contact Us
806.725.KIDS
Print this Page Email This Page Text Size Increase Decrease
Specialties & Services
Anesthesia
Types of Anesthesia
Child Life
What to Expect
Questions to Ask
For Kids! What is Anesthesia?
Tips for Preparing a Child for Anesthesi ...
Arts in Medicine
Autism
Behavioral Health
Cardiology/Cardiac Surgery
Congenital Heart Defect Awareness
Heart Surgery
Isom Heart Center Services
Our Services
Meet Our Team
Types of Congenital Heart Defects
Fetal Heart Program
Resources for Families
Child Life
Craniofacial Surgery
Critical Care Services
Pediatric Intensive Care Unit
Newborn Intensive Care Unit
Emergency Services & Trauma Care
Safety & Quality
Gastroenterology
Patient Orientation Videos
Health Education
Child Abuse
Bullying
Asthma
Diabetes
Healthy Heroes
Immunizations
Newborn and Infant
Safety Tips
Hospitalists
Neurology
Neurosurgery
Oncology
Orthopedic Surgery
Patient and Family Support
Condition H (HELP)
Covenant Children's Wishlist
Family Advisory Council
Teen Advisory Group
Child Life Services for Pre-Operation
Teen Town
Pet Therapy
Preparing for Surgery
Radiology
Surgery

Condition H (HELP)

At Covenant Children's Hospital, we strive to provide the best care and safest environment possible. In continuing our ongoing efforts of improvement and eliminating problems that affect the delivery of care, we are offering a program called Condition H.

What is Condition H?

  • Allows patients and families to call a Rapid Response Team during emergent situation or if their needs are not being recognized.
  • H stands for HELP
  • Patient safety initiative

Why was Condition H created?

  • To be proactive, increase patient safety and satisfaction.
  • To provide patients and families access to care
  • Ability to communicate their needs and concerns

When do I call?

  • If a noticeable medical change occurs in patient and healthcare team is not recognizing the concern.
  • If a breakdown in communication or confusion in the plan of care occurs.
  • If you feel your concerns are not being heard, recognized, or met.

What do I call?

  • Identify the problem and communicate with your primary nurse.
  • If problem persists, contact charge nurse and physician.
  • If the problem still persists and you still have concerns, activate Condition H.

How do I call?

  • Dial "50019" on hospital telephone and put on the call light.
  • Identify the call as Condition H. Provide your name, location, and reason for the response request.
  • A Rapid Response Team will respond to assess and treat as necessary.

We hope to empower patients and families to access care, decrease anxiety, and improve patient safety. If you have any questions, please discuss them with your healthcare team.

Covenant Children's Hospital
806.725.KIDS
Find Covenant Children's Hospital on Facebook Find Covenant Children's Hospital on Twitter
806.725.0030