Transport Services

Estimated Flight Times

Request the Transport Team via our dedicated Children's Transfer Line: 844-977-KIDS (844-977-5437)

Covenant Children's Transport Team provides a state-of-the-art mobile intensive care unit for transport of critically ill pediatric and neonatal patients. We are available 24/7 and serve referral sites throughout West Texas/Panhandle Plains and Eastern New Mexico.

Covenant Children’s Transport Team is the only unit in our Region dedicated exclusively to children and neonates.

Calls to 844-977-KIDS will be answered by our transfer center. Patients will be auto-accepted and referring facilities have the option to be immediately connected to a pediatric physician specialist, a transport nurse,or a NNP, to help facilitate care during the transfer.

We Auto-Accept ALL Pediatric Transfers

Most facilities require that they can verify they have the specialists available before they'll accept a patient. This results in a lot of wasted time - with long holds and/or calls back and forth required. We eliminate that step by auto-accepting all pediatric transfers. We're able to do this by having a breadth and depth of providers to where we can confidently say we'll have the required critical care physicians and/or specialists available to respond. This is primarily done via extensive call schedules of pediatric specialists. There are very few specialties (nephrology, cardiovascular surgery, etc.) where we do not have immediately availability.

Preparing the Patient for Transport

When arranging for patient transport via the Transport Team, please have this information available:

  • Patient name
  • Age
  • Diagnosis, presenting problem, or mode of injury
  • Vital signs
  • Weight
  • Pertinent laboratory / diagnostic data
  • Treatment received
  • Contact phone number

Please note that we may ask for additional info to determine the needs of the patient. This does not mean we are not accepting the patient, it simply means we need more information to best care for the patient and to help in our decision making. For example, if critical, we may determine a patient needs air transport.

Why Pediatric Transport?

Medical transportation of children over substantial distances involves distinct challenges and requires specially trained teams of healthcare professionals.

Covenant Children’s brings intensive care nursing and respiratory care services to the referring institution and then assumes care for the patient will in transit to Covenant Children's. The team serves children who require intensive monitoring and continuation of intensive care therapies while en route to Covenant Children’s.

  • Our unique dispatch center is staffed to provide fast, courteous service to the hospitals and physicians that contact Covenant Children’s for patient referral, consultation, and transport services.
  • Callers to Covenant's KIDS line will be connected with a physician, a transport RN, RRT, and/or a NNP.


The critical care transport team uses the most up-to-date equipment, including invasive and non-invasive cardio-respiratory monitoring, ventilators, emergency medications, and chest drainage systems.

Nitric Oxide delivering capabilities are also available by specially trained respiratory therapists. Nitric Oxide has been proven highly effective with neonates with hypoxic respiratory failure and pulmonary hypertension.


The physician staff of Covenant Children’s is composed of fellowship trained (board certified) pediatric and neonatal critical care physicians who work closely with community physicians in all aspects of patient transport. Specially trained physicians from Covenant Children’s consult on every patient with the referring healthcare provider.

Registered Nurses

The transport team nurses have experience in pediatric intensive care as well as extensive training in pediatric transport. All transport team nurses are certified in Pediatric Advanced Life Support (PALS) and Advanced Cardiovascular Life Support (ACLS). Neonatal transports will have a RN with Neonatal Resuscitation Protocol (NRP) certification as well.

Registered Respiratory Therapists

The transport team also utilizes Registered Respiratory Therapists. They have experience in pediatric critical care along with intensive training in transports.

Neonatal Nurse Practitioners

The transport team may also utilize the highly trained skills of a neonatal nurse practioner or Neonatologist for those infants less than 32 weeks and less than 1500 grams.