Pediatric and Neonatal Transport

Available 24 Hours a Day, Seven Days a Week

Transport Service

Minutes count when an emergency occurs. And Covenant Children's Hospital's team of highly trained specialists are in place to immediately respond by accompanying your child to the hospital via ambulance, helicopter, or plane. Each member of our transport team has extensive neonatal and/or pediatric critical care training, ensuring that your child receives the highest quality of care while en-route to the hospital. All transport team members have Pediatric or Neontal (as appripriate) Intensive Care education and hold the following certifications: NRP, PALS, ACLS, and STABLE.

There is always an RN and an RRT on board, and the team operates under the scope of a physician, who stays in contact during transit.

Transport Service Area

Our transport team primarily services hospitals within a 180 mile radius of Covenant Children's/Lubbock. Please see the map below for cities where patients often originate.

Estimated Flight Time Map:

Frequently Asked Questions

Frequently Asked Questions

  1. How will my child get to Covenant Children's Hospital?
    Depending on numerous contributing factors, your child will either be transported by ambulance or helicopter. Deciding factors include stability of your child, weather, etc.
  2. Where will my child go once we arrive at Covenant Children’s?
    We have two stabilizing units - where a physician is always present and able to care for any emergent needs: our Pediatric ICU and our Pediatric Emergency Department. All non-ICU transfer patients will be brought into the Pediatric Emergency Department and then your child will be assessed for bed placement. However, patients’ conditions often change and sometimes where they are admitted changes to best meet the needs of your child.
  3. Will I be able to ride along with my child during transport?
    If being transferred by ground, you may be able to accompany your child while riding in the front seat of the ambulance or in the cab. If being transported by air, we try our best; however, unfortunately, depending on weight and team configuration, this is not always possible.
  4. Will my child always be admitted?
    Depending on the severity of your child’s condition, he or she may or may not be admitted to the hospital following their work-up in the emergency department. Knowing this is a possibility please be sure you have means of transportation available. The transport team will not be able to take you back home after your child is evaluated.