Amenities

• ATM

  There is an ATM located on the Garden (G) floor of Covenant Children's, near the cafeteria, across from Heavenly Bew, in an alcove with vending machines.

• Cafeteria

  Grill Stations
  Breakfast 7AM - 10AM
  Hours are:
  The cafeteria at Covenant Children's is located on the garden floor.
  Vending is available across the cafeteria and on the first floor, across from admitting.
  Lunch/Dinner | 11AM - 8PM
  Dinner | 5PM - 7PM
  Lunch | 11AM - 2PM
  Breakfast | 6:30AM - 10:30AM

• Coffee Shop

  Heavenly Brew is located across from the cafeteria on the Garden floor. This coffee shop proudly brews Starbucks coffee and is open from 7AM - 2PM. Coffee is also avilable in the cafeteria.

• Gift Shop

  The gift shop is located on the 1^st floor, just past the security check-in desk. The gift shop carries foil/mylar balloons, stuffed animals, floral arrangements, snack foods, toys and gifts, and cards, among other things. The Gift Shop is run by the Auxiliary, a volunteer group, with all proceeds donated to Covenant.

  Covenant Children’s gift shop is open:

  Monday-Friday 9:00 a.m. to 7:30 p.m.

  Saturday 10:30 a.m. to 5:30 p.m.

  Sunday 1:00 p.m. to 5:00 p.m.

  Flowers are welcome in all areas of the hospital except the intensive care units (ICU’s), where space is limited. It is best to send flowers to ICU-patients after they have been transferred to a room outside the intensive care unit.

• Hotel Accommodations

  Covenant Children's understands that hospital circumstances can occasionally require overnight stays for loved ones. To help make that experience as easy as possible, please call Guest Services at 806.725.0441 for information about short and long-term lodging options in the area.

• Interpreter Services

  At Covenant Children's, we want all of our patients to feel as comfortable as possible while at our hospital. That's why we offer an interpreter service for all non-English-speaking patients and their family members. If you need interpreter assistance, simply alert your nurse that you would like to request an interpreter and one will be provided to you. For more information about our interpretive services or to request assistance in advance of your stay, contact Interpreter Services at 806.725.3041.

• Internet

  Covenant Children's provides free wireless internet access. Patients and visitors are welcome to use their personal computers/laptops in the hospital rooms. Patients and visitors should connect to the “Guest” network and then launch a browser. The browser should initiate a log-in procedure whereby the guest agrees to Covenant’s terms and conditions for free internet access.

  Wired computers are available to families in the Family Resource Center on the 3^rd floor. This space is designed for families to conduct business, research their child’s medical condition, etc. The Family Resource Center is open 24/7.

• Chaplain Services and Chapel

  Spiritual Care services are available to help meet your spiritual and emotional needs during your stay at Covenant. Chaplains provide spiritual and emotional reassurances and are able to ministers effectively in a variety of situations. Acknowledging diversity of religious beliefs and cultural traditions, Covenant’s non-denominational staff is prepared to assist you, whatever your needs.

  For Catholics, a Catholic priest is available to administer the Sacrament of the Sick to those who request it and communion is offered regularly.

  The chapel is located in the lobby of the first floor. The chapel is open 24/7 to anyone seeking a place for spiritual reflection, regardless of religious affiliation. The chapel may also be used for non-spiritual quiet reflection and contemplation.

  Mass is available in the chapel daily. For patients unable to leave their room, the service is broadcast on channel 2.

  Non-denominational chaplains may stop by your child’s room. They will discuss any spiritual care needs you may have. If you would like a chaplain, priest, or any other religious figure present at any point, please notify your care team.

• Ronald McDonald Room

  Covenant Children’s Hospital can be a home away from home for families of hospitalized children. The Ronald McDonald Family Room provides parents a place to eat, rest, shower, or reflect. The Room features a kitchenette, television, 2 sleeping rooms, showers, and a washer and dryer. For more information, call 806-725-5360 or stop by the Family Room (located on the first floor.

  The Family Room is staffed by amazing volunteers, and caring RMHC of the Southwest team members, who are there to provide information, guidance and support. Any family who has a child registered in the hospital is welcome without charge. Families wishing to use the sleep rooms will require a referral from a social worker. Please contact your nurse, social worker/case manager, or the Family Room staff if you wish to inquire about sleep room availability.

• Playrooms

  Covenant Children’s has three playrooms available to patients and their families – Lindsay’s Playroom, Teen Town, and Timmy’s Room. Contact the Child Life team for more information on the playrooms.

  Lindsay’s Playroom

  Located directly across from the nurse’s station on the general pediatric unit (third floor), Lindsay’s playroom offers a safe haven of toys and other interactive fun for younger children to play, explore, and relax. Patients and their siblings are welcome but must be accompanied by an adult at all times.

  Timmy’s Playroom

  Located on the ground floor next to the cafeteria, Timmy’s playroom offers video games, toys, and activities for school-aged children. Timmy’s playroom is open for patients and their siblings on an as-need basis. Please ask your child life specialist or the child life activities aide if you are interested in visiting this therapeutic play space.

  Teen Town

  Located on the 1^st floor directly across from the North elevators, Teen Town is a space ideal for school-aged children through teens to engage in recreational activities away from their hospital room. Teen town offers video games, game tables like pool and foosball, a photo booth, board games, and a variety of arts and crafts. Teen town is open Monday through Friday from 10:00am – 12:00pm and 2:00pm – 4:00pm. Sometimes evening hours are available. On weekends, the child life activities aide will notify your nurse when Teen Town is open.