What Makes Covenant Children's Unique?
Covenant Children's is uniquely qualified to care for children in the
West Texas and Eastern New Mexico Region, as can be seen in some highlights
of who we are below:
only freestanding Children's Hospital
Hospitals specifically licensed as Children's Hospitals have to have
governance, operational leadership, and ancillary services that are unique
to the children's hospital, ensuring that resources aren't prioritized
to adult services. Our staff and leadership are solely focused on pediatric
care. What this really means is that we live and breath children's
services all day, every day. We don't just dabble in it.
In addition to being licensed by the Centers for Medicare and Medicaid
Services as a Children's Hospital, our freestanding status means our
entire hospital is dedicated to the care of kids. Many hospital merely
offer a smattering of pediatric services within a larger adult-focused
hospital. Not here - all of our staff are dedicated to, and have special
training in, care of kids.
only verified pediatric trauma program
In our quest to provide the highest level of pediatric care possilbe to
our region, Covenant Children's became the State's first verified
pediatric trauma center in 2011. We currently see over 450 pediatric trauma
encounters per year and we have a number of specialists - such as pediatric
trauma surgeons, pediatric orthopedic surgeons, pediatric neurosurgery
physicians, etc. - on-call to respond immediately to any trauma needs. Click
here to learn more about our pediatric trauma center and why you should chose
a verified pediatric truama center over an adult trauma that also cares
for children. It matters!
The American College of Surgeons Committee on Trauma is the leading org
in trauma care and in fact they prioneered verification of trauma centers.
They recommend that pediatric trauma centers be used to the fullest extent
possible and that adult trauma centers with pediatric capabilities act
as a backup only when absolutely necessary and a pediatric trauma center
is not available. Level 1 adult Trauma Centers may not be equipped to
handle, nor are they verified to care for, pediatric patients unless they
elect to also be verified as a Pediatric Trauma Center. Covenant Children's is the
only verified pediatric trauma center in the Panhandle Plains region.
only dedicated Pediatric Emergency Department with Extensive Coverage by Pediatric
Emergency Medicine Physicians
As a freestanding children's hospital, our ED is dedicated to pediatric
patients. We see more - over 25,000 a year - pediatric emergency visits
than any other hospital in our region... making our providers very comfortable
and knowledgeable in dealing with pediatric emergencies. Our pediatric
ED also has the most dedicated pediatric ED rooms and dedicated pediatric
trauma rooms of any facility in our region.
More importantly, we are the only facility in our region to staff our emergency
department with a robust complement of Pediatric Emergency Medicine physicians.
These specialists are trained to specifically care for kids in the ED.
Unlike other regional facilities, that staff with adult Emergency Medicine
physicians, residents (doctors starting out careers who are seeking additional
training), and perhaps a pediatrician or pediatric EM physician here or
there... our entire ED staff is dedicated to pediatric care. When your
child is receiving care, they deserve providers with the highest level
of expertise: pediatric emergency medicine physicians. Click
here to learn more about our Pediatric ED.
only pediatric transport program
Covenant Children’s Transport Teams (Pediatric and Neonatal) are
specialized to meet the needs of critically ill newborns and kids who
require transport to Covenant Children's via helicopter or ambulance.
Our dedicated transport teams are staffed 24/7 by registered nurses and
respiratory therapists with extensive and special training and experience
in neonatal and pediatric critical care. For more information, please see
Level IV Maternal designation is the
highest level of maternal care
Level IV Maternal Centers are able to care all the needs of mom and baby.
Level IV centers are required to have Maternal Fetal Medicine specialists
who coordinate care for high-risk mothers, on-site intensive care capabilities
for emergent maternal needs, and 24/7 on-site OB/GYNs, among many other
requirements. What this means is you can rest assured we're well equipped
to care for mom and baby, no matter the circumstances.
only Obstetric Hospitalist program
Our Board-Certified OB Hospitalists are in-house 24/7 to care for our obstetric
patients. This ensures unattributed patients, and patients whose private
physician cannot immediately respond, are seen by an obstetrician. Quality
and safety are always two of our primary foci and our OB Hospitalist program
evolved as we realized we needed OB Hospitalists to provide the best care
possible to the women in our community.
only Obstetric Emergency Department
Our Obstetric Emergency Department opened in 2017. It is a first of it's
kind for our region and we now see ~4,500 encounters/year. Made possible
by our Obstetric Hospitalist Program, this program ensures our maternal
patients receive the highest level of care possible by ensuring they are
immediately seen by a board-certified obstetrician and aren't just
triaged by an OB nurse. This ensures we provide the highest level of care
to mom and baby when a mother-to-be's OB can't immediately respond
because they're delivering another patient's baby or are otherwise
Level IV Neonatal Intensive Care Unit (NICU) is the
highest level of NICU care
In 2018, we were designated as a level IV NICU by the State of Texas Department
of State Health Services (TDSHS). This is the highest level of designation
possible and puts Covenant Children's in a group of 20 hospitals in
Texas with a level IV designation. This designation requires a number
of things such as board-certified pediatric anesthesiologists performing
all neonatal cases, access to a number of pediatric surgical specialties,
etc. Essentially we're qualified to care for the most critical of
newborns and we only transfer patients out for highly specialized care
such as pediatric cardiovascular surgery. We also offer the NicVIEW web
cam system that allows families to view their baby remotely and to share
that access with whoever they choose. This can mean grandparents, a service
member who can't be present for the birth of their own child, etc.
can still be a part of the family - no matter where they are. This is
just one of the ways we live out our family-centered care philosophy. Click
here to learn more about our Level IV NICU.
primary teaching site for pediatric medical education
At Covenant Children's, we are committed to train the next generation
of pediatric experts. As the primary teaching site for pediatrics for
Texas Tech Health Sciences Center we educate 24 general pediatrics residents
at any given time (8 new residents accepted per year).
only Children's Hospital Association of Texas member hospital
We are one of eight children's hospitals in Texas that are members
of the Children's Hospital Association of Texas (CHAT). CHAT undertakes
quality initiatives and advocates on behalf of children's health for
the entire state. In fact, our CEO, Dr. Amy Thompson, began serving as
the Chair of CHAT beginning in January 2020. To learn more about CHAT
and the vital role it's member hospitals play in caring for kids, click
only Solutions for Patient Safety Collaborative member
Solutions for Patient Safety (SPS) is a network of 135+ children’s
hospitals who share the vision that no child will ever experience preventable
serious harm while in hospital. As one of 12 Texas-based SPS participating
hospitals, we undertake work around evidence-based bundles to reduce safety
events (CLABSI, CAUTI, Falls, Adverse Drug Events, Pressure Injuries,
Readmissions, SSIs, Unplanned Extubations, VAP, Venous Thromboembolism).
As of November 2018, the network has reduced three pediatric HACS (i.e.,
Falls, ADE and CAUTI) by 40% or more since 2012, in addition to reducing
harm across all other safety bundles. Covenant Children's has been
recognized as a SPS Hospital of the Month a number of times for it's
work around reducing harm and providing the highest quality of care to
only American College of Surgeons Pediatric National Safety Quality Improvement
The Pediatric National Surgical Quality Improvement Program (NSQIP) is
the premiere pediatric surgical quality improvement program in the nation.
We are the only hospital in Lubbock, and our region, that participates.
In fact we're 1 of only 9 hospitals in Texas that participate. We
provide surgical data, including 30-day outcomes data, on specific high-risk,
high-volume procedures drawn from six sub-specialty areas. NSQIP then
benchmarks this data and facilitates collaboration among participating
member hospitals in order to drive quality improvement. Your child's
surgical care is important and our participation in Pediatric NSQIP shows
you we take quality seriously. We use NSQIP data to ensure we're providing
care on par with all the other major children's hospitals across the
US. You can rest assured that our surgical care is top notch.
We believe in, whenever possible, caring for patients as close to home
When there are resources in local communities we try to keep those kids
in their originating community. It's what's best for kids - and
families. But when specialty needs exceed the community's availability,
our specialists are available.
In keeping these patients as close to home as possible,
we partner with referring providers, allowing them to view the care provided to their patients by Covenant providers.
We want them to be fully aware of the care your child received at Covenant.
We take a family-centered approach to care
We know that family knows child best. We take a number of steps to ensure
we're providing family-centered care such as:
- Involving Family: we know most parents want to participate in their child's
care and where we can, such as through comfort positions when children
are going through procedures or lab draws, parents can play an important
role in providing care. We also have a Family Advisory Council that participates
in hospital projects - everything from space and interior design to identifying
and addressing issues with certain areas.
Providing Developmentally appropriate resources: our
child life specialists know what's developmentally appropriate for children and often participate
in the care team.
- Being Compassionate and Supportive: we know this is a stressful time for
parents and guardians. Our staff recognizes this and is here to support
parents-caregivers in their time of need. From spiritual care to counseling
services to connecting with outside resources such as the Ronald McDonald
House to assist with housing, we recognize your whole family is impacted
when your child is ill.
- Multidisciplinary Care Planning and Rounding: by promoting communication
between caregivers, and family, as well as having providers round daily,
with family involvement in rounding, we're able to better care for
your child. You deserve to know what's happening and to be involved
in decision-making around your child's care.
We have so much to offer when it comes to pediatrics -
think Covenant Children's when your child needs care!